FAQ | Konzentrindo

What are your business hours?

Our business hours are 09.00 to 15.30 UTC+7. We are open from Monday to Friday, except official holiday or stated in the running text and/or KAN official social media.

Why do FAQs matter?

FAQs are a great way to help site visitors find quick answers to common questions about your business and create a better navigation experience.

What is your company's mission?

Our mission is to [Company Mission]. We strive to [Company Goals].

How long have you been in business?

We have been in business since 2019. Over the years, we have grown and evolved to meet the changing needs of our customers.

What is an FAQ section?

An FAQ section can be used to quickly answer common questions about your business like "Where do you ship to?", "What are your opening hours?", or "How can I book a service?".

What industries do you serve?

We serve a variety of industries including [Industry 1], [Industry 2], and [Industry 3]. Our expertise in these areas allows us to provide tailored solutions.

What makes your company unique?

Our company stands out because of [Unique Selling Points]. We are committed to [Company Values].

How can I contact customer support?

You can contact our customer support team via [Contact Method 1], [Contact Method 2], or [Contact Method 3]. We are available [Support Hours].

Where are you located?

Our main office is located at [Office Address]. We also have branches in [Other Locations].

What services do you offer?

We offer a range of services including [Service 1], [Service 2], and [Service 3]. Our goal is to provide [Benefit of Services].

What is the history of your company?

Our company was founded in [Year] with the mission to [Company Mission]. Over the years, we have grown to [Company Achievements].

Where can I add my FAQs?

FAQs can be added to any page on your site or to your Wix mobile app, giving access to members on the go.

How do I add a new question & answer?

To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.

How do I edit or remove the 'Frequently Asked Questions' title?

You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.

Can I insert an image, video, or GIF in my FAQ?

Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.